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Connecting Carmarthenshire wins Social Care Accolade

May 2025

Connecting Carmarthenshire has been awarded the Social Care Accolade for Working in Partnership.

This recognition is a testament to the shared commitment and dedication of everyone involved in delivering the Connecting Carmarthenshire service.

Read more 

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Introducing our Partnership guides

May 2025

At Made Open, we’re always thinking about how to make our clients' platforms more resilient, impactful and sustainable. One thing we know for sure: partnerships are key.

That’s why we’ve created a set of guides to help you build, nurture and grow meaningful partnerships.

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A message from our new CEO

1st April 2025

Today marks an exciting new chapter in Made Open's journey.

After more than 20 years of exceptional leadership as our CEO, Robert is stepping down and moving to a new strategic role at Made Open. 

As I (Phil Merrifield) step into the role of CEO, I'd like to share what this means for Made Open and our future vision.

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Living Well Warrington

Mar 2025

In 2023, Warrington’s community partners set out to find a technology provider to help create a platform that would complement the physical Living Well Hub in the centre of town.

After a thorough selection process, they chose Made Open to develop Living Well Warrington, which launched to the public on the 26th March 2025. 

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Can Do Recovery

Mar 2025

After a lively co-design workshop with the LERO community, we're excited to develop a community-led approach to drug and alcohol recovery in Bristol, as part of the Can Do Bristol platform.

While Bristol offers many professional services in this area, there's a need for gentle, empathetic support - and we've been tasked with bringing this to life alongside those with lived experience, bringing their invaluable knowledge to the process.

LERO = Lived Experience Recovery Organisation

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Community-Led Impact Projects

Mar 2025

We're excited to launch the "Getting Ready" phase of the CLIP (Community-Led Impact Projects) process in partnership with the Future Towns Innovation Hub at Southampton University.

Combined with our software, this process helps people and teams share ideas and problems, using design thinking to bring community projects to life and see them through.

Note: Originally created by our clients Owen Tilbury and Peter Murden in Tasmania, we're updating the CLIP process with their permission.

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Why Interlink RCT’s profile is a must-see for charities

Feb 2025

Software development isn’t like designing a board game - it can take years to bring an idea to life, and even longer for a client or community to embrace it.

That’s why it’s great to see Interlink RCT (the anchor organisation behind Connect RCT) making the most of their profile.

Check it out here: Interlink RCT

In just one page, you get a real sense of who they are, what they do and what they stand for.

It’s packed with information, insights, a showcase video, badges and tags (which connect them to other members with shared interests), plus a full staff list and all their activities.

For charities - especially smaller ones without the budget for a high-end website - this kind of profile offers a clear, engaging way to showcase their work and connect with the community.

So if you're a charity or community organisation, this is one of many good reasons why our software is worth exploring.

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A remarkable year for Devon Connect

Feb 2025

At Made Open, we’re always inspired by the impact our clients achieve with our community software.

Devon Connect, one of our standout platforms, had a fantastic 2023, but 2024 has been even better.

  • 2,445 activities were added to the platform (up from 1,494 in 2023).
  • 1,145 new members joined (compared to 917 in 2023).
  • The platform attracted 50,083 unique users, a significant rise from 31,169 in 2023.
  • There were 240,267 page views, compared to 170,592 the previous year.
  • Devon Connect created an estimated £626,937 in social value (£381,894 in 2023).
  • For every £1 spent on the platform, an impressive £29.85 in social value was generated.
  • Activities, member sign-ups, engagement and total users all saw substantial growth.

These achievements show the dedication of Devon Connect’s partners to building thriving communities and collaboration.

The increase in social value is especially worth celebrating, highlighting how platforms like Devon Connect are not just about connection but also creating measurable impact.

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Introducing Asks & Offers

Jan 2025

We are delighted to announce the launch of our new Asks & Offers feature on Can Do Bristol.

This fantastic new feature empowers community groups and organisations to respond to local needs and crises with greater efficiency, allowing them to request specific help with equipment, materials or apparatus.

It also provides businesses with a platform to offer their goods and services, showcasing their valuable contributions to social good.

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Connect Torfaen

Jan 2025

For the third time in a year, independent consultancies have reviewed our clients' platforms and rated our software as the best on the market. In fact, the most recent consultancy (Basis) have invited us to collaborate on new opportunities.

Seeing the success of Connect Torfaen is incredibly rewarding. Made Open have been highly adaptable and supportive, responding to the changes requested and continuously enhancing the platform to meet community needs. We’re excited to continue building on this success and making Torfaen a stronger, more connected place for everyone.

Aimi Morris, CEO, Torfaen Voluntary Alliance

Read Basis case study 

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Job vacancies feature

Dec 2024

It’s been an incredibly creative month for our team, and we’re thrilled to announce the launch of our job vacancies feature!

This feature bridges the gap between local talent and opportunities, empowering organisations to share openings and find the perfect candidates to drive their mission forward.

At the same time, it supports job seekers in discovering fulfilling roles that make a positive impact on their community while achieving personal growth.

Play video 

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